Our focus is to provide all of the products that an individual or small business may require. It has been our experience that clients want a one-stop shop, one number to call when anything needs attending to, from claims queries on medical aid to advice on where to put retirement funding. From a choice of business and personal insurance to buy and sell agreements and key man insurance.
It is important for us to stand by the principles of insurance and that the clients best interests come first. All of our staff work with honesty and integrity, we are very proud of our retention rate of clients and fully believe that if we look after the client, the clients stay with us. We don’t always have the answer, but we will do our utmost to find it.
We are fully qualified and up to date with the latest compliance and full details can be obtained through the FSB website. Our FSB number is FSB 4375 and our Council for Medical schemes number is ORG 276
Our service levels are of the highest standards, we do not have the “it’s not my job” philosophy, we all get stuck in to ensure client satisfaction, and we enjoy doing just that.
We have over the years developed strong bonds with our principal insurers that understand our high standards of service. As independent intermediaries, we get to choose who we do business with on behalf of our clients and we are not beholding to anyone. YOU, the client reap the benefit of this by getting the best rates and service in the industry.